Frequently Asked Questions
Everything you need to know about your tactical gear and military-grade equipment.
What is the typical shipping time for tactical gear?
Orders are processed within 24 hours. Standard domestic shipping typically takes 3 to 5 business days, while international shipping can take 10 to 14 days depending on customs clearance.
Do you offer discounts for active military or first responders?
Yes, we are proud to support those who serve. Please verify your status through our partner portal at checkout to receive a 15% discount on all eligible items.
What is your return policy for boots and apparel?
We offer a 30-day return policy for all unworn items in their original packaging. If your boots don't fit perfectly, we provide free exchanges to ensure you have the right gear for the job.
Are your products genuine military issue?
We stock a mix of genuine military surplus and high-quality commercial tactical brands. Each product description clearly specifies whether an item is 'Genuine Issue' or 'Commercial Grade'.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.
Do you ship to APO/FPO/DPO addresses?
Absolutely. We ship to all military APO, FPO, and DPO addresses via USPS Priority Mail to ensure our service members have access to the kit they need regardless of their station.